Returns & Refunds

At Ascora Parfums, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.

To qualify for a return:

• The item must be unused and unopened.
• The original seal must not be broken or removed.
• The product must be returned in its original packaging.
• Proof of purchase is required.

For hygiene and safety reasons, opened, used, or unsealed fragrance products cannot be returned or refunded, unless you received the wrong item or the product arrived damaged.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless the return is due to our error.